Career

The Following Positions Are Currently Available:

Tech Support Engineer

We are looking for technically skilled candidates with excellent interpersonal skills for the Technical Support position. Technical Support Officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.
Moreover, Technical Support Officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.

Technical Support Responsibilities:

• Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Diagnosing and repairing faults.
• Resolving network issues.
• Installing and configuring hardware and software.
• Speaking to customers to quickly get to the root of their problem.
• Providing timely and accurate customer feedback.
• Talking customers through a series of actions to resolve a problem.
• Following up with clients to ensure the problem is resolved.
• Replacing or repairing the necessary parts.
• Supporting the roll-out of new applications.
• Providing support in the form of procedural documentation.
• Managing multiple cases at one time.
• Testing and evaluating new technologies.
• Conducting electrical safety checks on equipment.

Technical Support Requirements:

• Degree in Computer Science or Information Technology.
• Certification in Microsoft, Linux, or Cisco is advantageous.
• Prior experience in tech support, desktop support, or a similar role.
• Proficiency in Windows/Linux/Mac OS.
• Experience with remote desktop applications and help desk software.
• Attention to detail and good problem-solving skills.
• Excellent interpersonal skills.
• Good communication Skills

Sales and Marketing Executive

We are looking for a competitive and trustworthy marketing executive to help us build our business activities. You will be responsible for finding and pursuing new customers and maintaining customer satisfaction. The goal is to meet/surpass company’s expectations to drive rapid sustainable growth.
Salary: 12000/- to 25000/- (Negotiable)+incentives.
Desired Candidate Profile: Marketing Executives
Candidate should have a pleasing personality, good communication skills and good command over English. Candidates having relevant experience in the field of IT & Software Sectors will be given more preference. Interested Candidates can visit to our office with CV & photograph or call us.

If you interested then come for an interview with CV only.

For Walk-in Interview - Our Address: Khagaul Road, Saguna More, Oppo. IDBI Bank Patna (Bihar)

Front Desk Receptionist

We are looking for a pleasant Front Desk Representative to undertake all receptionist and admin duties. The ideal candidate should have a friendly and easy-going personality while also being very perceptive and disciplined. She should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while on our premises. Responsibilities and Duties:

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material
• Provide basic and accurate information in-person and via phone/email
• Data entry from source documents within time limits
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Perform other clerical receptionist duties such as filing, drafting, transcribing and faxing
• Salary: 8000/- to 12000/-